01359 230444

Early Help Offer

Thurston CE Primary Academy is committed to safeguarding all pupils and promoting their welfare. Providing early help to pupils and families means that we can be more effective in preventing problems and identify risk at the earliest opportunity. ‘Early Help’ describes the type of early intervention and support which can ensure a child’s ability to thrive and work with families and outside agencies in a coordinated manner to prevent risk reaching a crisis point. 

We understand that family life can sometimes be difficult and complicated. From time to time there may be situations where our families need extra help and support. To support and advise our families we have our Early Help Offer. Our pupils have different levels of need at different times across a range of situations. It is important to take all needs into consideration when determining support required and which professionals should be involved. The aim of Early Help is to clearly identify when and how children will be supported and safeguarded to ensure their needs are met.

As part of our Early Help offer, we work with external and internal partners to help our pupils and their families deal with their issues as early as possible; providing information, advice and services at the right time; supporting them to resolve their concerns as needs emerge. The below table identifies levels of need, how the school provides a service or works with other services and what community provision is available to ensure there is a coordinated, early and effective response.

Children’s NeedSchool ProvisionCommunity Provision
Children making good overall progress in all areas of development. Living in a protective environment where needs are recognised and met. No additional support beyond that which is universally available.
Our curriculum develops the qualities and attributes pupils need to thrive as individuals, family members and members of society. 
Children can access our ELSA practitioners or the SENco wherever appropriate.
Pupils know who the DSLs and are encouraged to speak to them about their concerns.
Suffolk Info Link Community Directory have a list of services accessible without a referral or an assessment.
Early Intervention and Family Support
(a) children needing some additional support which may be related to health, educational or social development
(b) a coordinated response, through a Early Help Assessment or EHA (formerly known as a CAF)
We monitor attendance/ punctuality and meet with poor/late attenders to support.

Class teacher monitors demeanour, appearance and engagement as well as changes to this, in their pupils and refers their concerns to the SENco or DSL (Designated Safeguarding Lead).

Regular and frequent strategy meetings share concerns and decide next steps for our pupils.
School have clear procedures to log concerns and respond according to assessed need (CPOMS).

The expertise of relevant agencies is sought to provide a coordinated response  and/or speaking to families.
School Nurse/Health Visitor/GP
CAMHS (Children & Adolescent Mental Health Services)
Speech and Language Therapy Service
SENDIASS- Special Educational Needs and Disability Information, Advice and Support Service.
Families Support Team
Families Together (Home Start)
Suffolk Safeguarding Partnership
Parenting Team
Suffolk Family Focus Attendance Service
Suffolk Emotional Well Being Hub
Triple P Parenting Support Workshops
Suffolk Young Carers
Suffolk Family Carers
Norfolk and Suffolk NHS Foundation Trust
Suffolk Local Offer have services to which schools can refer or can signpost this to parents.
Targeted Support (Children in Need Team)
Needs that are chronic and enduring, where children are vulnerable and living in adversity. This may necessitate specialist assessment and support from a range of agencies.
After undertaking a Early Help Assessment or EHA (formerly known as a CAF), some children with SEND may be assessed as eligible for a service from the Children In Need Team. An example of this might be a child who needs short-term support from a Social Worker to help them achieve their expected outcomes.

Children may at immediate risk of significant harm, requiring an immediate referral to social care or intensive specialist service as there are serious concerns over health care or development of children.
SENco refers to agencies regarding special educational needs (SEN) for further assessment or to request an Educational Health Care Needs Assessment. (EHCNA)

DSL (Designated Safeguarding Lead) completes a Multi Agency Referral Form (MARF) to report a concern about a pupil requesting review by the MASH (Multi Agency Safeguarding Hub) Team.
As above as well as:
Children’s Social Care
Police (telephone 101)
Specialist health services
Specialist Education Service
Educational Psychology Service
Community Paediatricians
MASH; Multi Agency Safeguarding Hubs
Harmful Sexual Behaviour Team
Housing Officers
Family Mediation Service

Suffolk Local Offer have services to which schools can refer or can signpost this to parents.